Quality Systems

Mitta Quality means professional and responsible conduct. We operate ethically and responsibly with our collegues, in our customer relations and in overall interaction with different stakeholders.

Mitta is knowledge - and quality

Quality is a central focus area for us and it is always in our interests to develop our services and standards further to reach the best possible outcomes. Development is only possible together with our broad customer base and other stakeholders. In this way, quality doesn’t only happen through documents in drawers, but is a living and developing part of our every day actions.

Quality goals

  • Improving customer satisfaction
  • Exceeding our customers’ expectations
  • Offering solutions
  • Developing quality
  • Development of the employees’ skills
  • Improving based on received feedback