Quality Systems
Mitta’s quality policy guides our responsible and professional operations across all business areas. For us, quality means trust, customer satisfaction, and high-level service.
Mitta is knowledge - and quality
Quality is a core priority for us, and we are committed to continuously improving our services and standards to achieve the best possible outcomes. True development is only possible in close collaboration with our broad customer base and other stakeholders. This ensures that quality is not just something written in documents, but a living, evolving part of our everyday actions.
Quality goals
- Improving customer satisfaction
- Exceeding our customers’ expectations
- Offering solutions
- Developing quality
- Development of the employees’ skills
- Improving based on received feedback